customer service

Free Shipping on all orders over $80!
Within the Continental USA

To place an order:

Click on the item  and then add that selection to your shopping cart.  You may change items in the shopping cart at anytime.  You may also cancel your order at any time by clicking the "Cancel" button.

The shopping cart keeps a running total of the selections you have made along the way.  When you are ready to place the order, click on the "Submit order" button.  You will receive confirmation via e-mail.

Secure Ordering:

eWhistles online ordering system is secured with a highly reliable method of data encryption using the Secure Socket Layer (SSL) protocol.  SSL is supported by many Internet Web Browsers.

Browsers show secure pages differently. Please refer to your browser's documentation to see how SSL is handled.

Order by phone:

Place your order, entering all information except for your credit card information.  You can then call our toll-free number within the next 48 hours to provide your credit card info.  Your order will be held for a maximum of 48 hours awaiting your call.  

Call  Toll-Free: Your order will be processed directly over the phone.
                                1-877-ALL-ARTS (1-877-255-2787)

In Long Island and Outside the Continental United States: 516-570-0555.

If you wish to Order by Mail:

Please  send personal check (U.S. Only) or money order with your order to:

PO Box 944
Port Washington, NY 11050

Availability and Backorders:

Should the item you have ordered become unavailable , we will notify you by email.  If  temporarily out-of-stock, we will include the estimated delivery date.  

Shipping and Handling:  

Shipping charges are based on the total weight of your order.  Most shipping is handled through USPS (United States Postal Service),FedEx, and UPS.  Allow 7-10 business days for delivery.  Shipping will automatically be added onto all orders. Free shipping on orders over $80.00 within the continental United States.
You can click "add to cart" on the item you are interested in and see what shipping and handling charges come to.  We also have expedited shipping.

International Customers:  

For Customers outside of the United States and Puerto Rico, shipping charges vary according to the weight of the package. You will be notified by email of the total shipping charges to be assessed.  Taxes, duties or customs/brokerage fees associated with ordering merchandise from the US will be the responsibility of the receiver.  

Delivery time:

Most items are available within 5-7 business days.  Expedited Service is available at an extra charge based on availability of item.


Prices are listed for the Continental U.S. and are subject to change without notice.

It is unlikely that we will  have made any errors but we reserve the right to correct,  and not supply an item at a misquoted price.

Sales Tax (New York State only):

Appropriate sales tax will be added to orders shipped in New York State.

Method of payment: Visa, Mastercard, Amex, Discover

We accept Visa,  Mastercard,  American Express,  Discover, PayPal, and money orders.  Credit cards will be charged when your order is shipped.   We also accept personal checks (U.S. only).

Satisfaction Guaranteed:

Damages must be reported within 48 hours!  For refunds, credit or exchanges (excluding shipping and handling charges), returned items must be in original condition, mailed and insured within 30 days.  Some items may have a restocking fee.

If you happen to find a lower price on an identical item at any online retail competitor, we’ll match it and beat their price by an additional 5%. If you find a lower "sale" price on an identical item, we’ll match their sale price. Just provide confirmation of their price. Must be complete before we ship.
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